Terms of Service
Last updated: July 3, 2026
1. Acceptance of Terms
By accessing or using Retailware, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Use of Website
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair our services.
3. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.
4. Orders and Payment
All orders are subject to acceptance and availability. Prices are listed in South African Rand (ZAR) and include VAT where applicable. Payment is processed securely via PayFast; we do not see or store your card details. We reserve the right to refuse or cancel any order.
5. Shipping and Delivery
Delivery times are estimates and not guaranteed. Risk of loss and title for items pass to you upon delivery. See our Shipping Policy for full details.
6. Returns and Refunds
We offer a 30-day return policy for unused products in original packaging. See our Return Policy for complete terms and conditions.
7. Limitation of Liability
To the fullest extent permitted by law, Retailware shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.
10. Contact
Questions about the Terms of Service should be sent to sales@retailware.co.za.