Real people, ready to help

Let's find the right fit.

Questions about an appliance, delivery or your order? Get in touch with our team and we'll point you in the right direction.

CONTACT DETAILS

We're easy to reach

Phone

+27 61 600 0554

Call our support team (Mon–Sat, 8:00 AM–5:00 PM)

Email

sales@retailware.co.za

We aim to reply within one business day

Business hours

Monday–Saturday, 8:00 AM–5:00 PM

Sunday: Closed

South African Standard Time (SAST)

Our business location

32 Kloof St, Gardens, Cape Town, 8001, South Africa

Online retail and fulfilment facility. We don't offer walk-in shopping or local collection.

Get directions

SEND A MESSAGE

How can we help?

Share a few details and our team will get back to you within one business day.

FIND US

Our location in Cape Town

32 Kloof St, Gardens, Cape Town, 8001, South Africa

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BEFORE YOU REACH OUT

A few quick answers

Can I visit or collect an order from your address?

Our Gardens facility is a retail and fulfilment operation, not a walk-in store. We do not offer in-person sales or local pickup; orders are placed online and shipped to your address.

Do you deliver across South Africa?

Yes. We deliver to major cities and towns throughout South Africa. Bulky items and remote destinations may need a delivery quote, which we confirm with you before scheduling.

How quickly will you get back to me?

We aim to respond to all emails within one business day. For an immediate answer during business hours (Mon–Sat, 8:00 AM–5:00 PM), call us directly on +27 61 600 0554.

Still have a question? Visit our full FAQ.